Terms & Conditions
Company:
Agency Builder Pro
Address:
1453 Michael Dr, Troy, OH 45373
Contact:
[email protected]
Effective Date:
September 1, 2026
1) Acceptance of Terms
By accessing this website, purchasing a plan, or using services provided by Agency Builder Pro ("Services"), you agree to these Terms & Conditions ("Terms").
If you do not agree to these Terms, you should not purchase or use the Services.
2) Who We Are
Agency Builder Pro ("Agency Builder Pro," "Company," "we," "us," or "our") provides done-for-you outbound email and lead generation services primarily for insurance agencies, insurance marketing organizations, and other insurance-related businesses.
Our services are designed to help clients connect with licensed insurance agents and other approved business prospects through outbound email campaigns.
3) Services Provided
Depending on the plan purchased, Agency Builder Pro may provide services including:
- Licensed insurance agent prospect data
- Campaign strategy and setup
- Cold email copywriting
- Email sending infrastructure
- Email account management
- Email warm-up and deliverability management
- Campaign management and optimization
- Reply monitoring
- Follow-up emails
- Opt-out and suppression management
- Identification and forwarding of interested prospects
- Campaign reporting and related services
Agency Builder Pro manages the outbound email infrastructure and campaigns on the client's behalf.
Specific services may vary depending on the plan purchased or any separately agreed-upon custom services.
4) Sending Domains & Email Accounts
Agency Builder Pro maintains a network of generic domains and email accounts used for outbound campaigns.
Unless otherwise agreed in writing, Agency Builder Pro does not purchase or establish dedicated domains for each individual client.
Campaigns may use generic domains, email accounts, and sender identities managed by Agency Builder Pro. These domains and accounts may be used as part of Agency Builder Pro's overall sending infrastructure and are not transferred to the client upon cancellation.
Agency Builder Pro retains ownership and control of its domains, email accounts, sending infrastructure, software configurations, and related systems.
Clients should not attempt to access, modify, send from, or otherwise interfere with Agency Builder Pro-managed email accounts or infrastructure unless specifically authorized by Agency Builder Pro.
5) Client Campaigns
Agency Builder Pro creates and manages outbound campaigns based on information supplied or approved by the client.
Campaign emails may be written and sent as business-to-business outreach on behalf of or for the benefit of the client.
Interested prospects may initially respond to an Agency Builder Pro-managed email account. Agency Builder Pro may review and classify responses and provide interested prospects with the client's contact information or otherwise forward or deliver the lead to the client.
The exact campaign structure, messaging, sending schedule, follow-up sequence, and technical configuration are determined by Agency Builder Pro based on campaign needs and deliverability considerations.
6) Plans & Pricing
Agency Builder Pro currently offers the following standard monthly plans:
10,000 Emails Per Month — $1,500/month
Includes up to approximately 10,000 outbound campaign emails per monthly billing period.
20,000 Emails Per Month — $2,700/month
Includes up to approximately 20,000 outbound campaign emails per monthly billing period.
30,000 Emails Per Month — $3,500/month
Includes up to approximately 30,000 outbound campaign emails per monthly billing period.
Custom plans, higher-volume plans, promotional pricing, or individually negotiated pricing may also be offered.
The pricing and services shown at checkout, on an order form, proposal, invoice, or other written agreement at the time of purchase will control if they differ from the standard pricing listed above.
7) Monthly Email Volume
Plan levels are based primarily on outbound email volume rather than a guaranteed number of leads, responses, appointments, recruits, or sales.
Monthly email volume represents the target number of campaign emails associated with the client's selected plan.
Actual sending volume may vary because of deliverability conditions, available prospect data, email account health, holidays, campaign pauses, technical issues, compliance concerns, or other operational factors.
Agency Builder Pro may adjust daily sending volume, sending schedules, domains, accounts, campaign copy, or other campaign settings when reasonably necessary to protect deliverability or campaign performance.
Unused email volume does not automatically roll over to future billing periods unless Agency Builder Pro agrees otherwise in writing.
8) Setup & Campaign Launch
After signup, Agency Builder Pro begins the onboarding and campaign setup process.
Our target is generally to begin campaign sending approximately 5–7 days after signup, assuming the client provides the required information and approvals on time.
Clients may be asked to review or approve campaign materials approximately 48–72 hours before launch.
Setup time may vary depending on campaign requirements, client response times, data availability, technical conditions, or other factors.
Because Agency Builder Pro maintains existing sending infrastructure, clients generally do not need to wait for newly purchased domains and email accounts to complete an extended warm-up period before campaign preparation can begin.
9) Prospect Data
Agency Builder Pro may provide or use databases containing licensed insurance agents and other business contacts.
Insurance agent information may be compiled from state Departments of Insurance, public records, commercial data providers, data enrichment providers, and other lawful sources.
Data may include information such as:
- Name
- Business information
- State
- License information
- Email address
- Phone number
- Other publicly available or commercially obtained business information
No database is completely accurate or current. People change jobs, email addresses, licenses, phone numbers, and other information.
Agency Builder Pro does not guarantee that every record, email address, license status, or other data point will be accurate, current, or deliverable.
10) Leads & Responses
Agency Builder Pro monitors campaign responses and identifies prospects who appear interested in receiving additional information or communicating with the client.
Interested responses may be forwarded to the client, entered into a CRM or lead-management system, or otherwise delivered using the process established for the client's campaign.
A lead represents a person who responded in a manner reasonably classified as interested based on the response received.
Agency Builder Pro does not guarantee that a lead will schedule an appointment, answer subsequent communications, become contracted, purchase a product, produce business, or generate revenue.
Clients are responsible for promptly following up with leads after they are delivered.
11) No Guarantee of Results
Cold email and lead generation results vary substantially based on the offer, target market, campaign messaging, prospect demand, seasonality, email deliverability, client follow-up, and many other factors outside Agency Builder Pro's control.
Agency Builder Pro does not guarantee:
- A specific response rate
- A specific number of interested leads
- A specific number of appointments
- Agent contracts or recruits
- Sales or commissions
- Revenue
- Return on investment
- Inbox placement or email deliverability
Past results, examples, case studies, testimonials, or historical campaign performance do not guarantee future results.
12) Billing
Services are billed monthly unless otherwise stated in writing.
Payments are processed through Stripe or another payment processor selected by Agency Builder Pro.
By purchasing a recurring plan, you authorize Agency Builder Pro and its payment processor to automatically charge the payment method on file for each billing period until the service is canceled.
Your billing date generally corresponds with the date your recurring subscription began unless otherwise stated.
13) Cancellation
Agency Builder Pro services are provided on a month-to-month basis unless otherwise agreed in writing.
There is no long-term commitment for standard monthly plans.
To prevent the next recurring payment, cancellation must be requested at least 48 hours before the next scheduled billing date.
Cancellation requests received less than 48 hours before the scheduled billing date may not prevent the upcoming payment from being processed.
Cancellation stops future renewals but does not result in a refund of payments already made.
Services may continue through the applicable paid billing period unless Agency Builder Pro determines that immediate termination is necessary because of misuse, compliance concerns, non-payment, or another violation of these Terms.
14) Refund Policy
Payments made to Agency Builder Pro are non-refundable unless otherwise agreed in writing.
This includes monthly service fees, setup fees, custom work, data purchases, and other charges.
Because Agency Builder Pro incurs costs for staffing, data, software, sending infrastructure, email accounts, campaign preparation, and other services, refunds are not provided based on campaign performance, response rates, lead volume, or the client's decision to discontinue the service.
15) Client Responsibilities
The client agrees to:
- Provide accurate information about its company, products, services, recruiting opportunity, compensation, and offers.
- Promptly review and approve requested campaign materials.
- Notify Agency Builder Pro of inaccurate or outdated campaign information.
- Follow up with interested prospects in a professional and lawful manner.
- Maintain any licenses or regulatory approvals required for its business.
- Comply with applicable insurance, advertising, privacy, telemarketing, and other laws governing its subsequent communications with prospects.
- Not provide false, misleading, deceptive, or unlawful information for use in a campaign.
The client is responsible for the products, services, compensation arrangements, recruiting opportunity, claims, and representations it asks Agency Builder Pro to promote.
16) Email Compliance & Opt-Outs
Agency Builder Pro structures outbound email campaigns with the intention of complying with applicable commercial email requirements, including the CAN-SPAM Act.
Campaigns may include sender identification, a physical mailing address, and a method for recipients to request that future emails stop.
Agency Builder Pro maintains suppression and opt-out processes designed to prevent recipients who have requested removal from continuing to receive campaign emails through the applicable system.
Clients may not request that Agency Builder Pro intentionally contact recipients who have previously opted out when doing so would violate applicable law.
17) Third-Party Platforms & Services
Agency Builder Pro may use third-party services for email hosting, sending, data processing, CRM functions, payment processing, automation, analytics, or other campaign operations.
Agency Builder Pro is not affiliated with or endorsed by Google, Microsoft, Stripe, LinkedIn, any Department of Insurance, any insurance carrier, or other third-party platform unless specifically stated.
Third-party services may experience outages, account restrictions, policy changes, technical problems, or other events outside Agency Builder Pro's control.
Agency Builder Pro may change software providers, sending platforms, domains, email accounts, data providers, or other infrastructure when reasonably necessary to continue providing the Services.
18) Deliverability
Email deliverability is controlled by many factors outside Agency Builder Pro's direct control, including recipient email providers, spam filters, domain reputation, IP reputation, content filtering systems, and changes made by third-party providers.
Agency Builder Pro uses commercially reasonable practices intended to maintain and improve deliverability but cannot guarantee inbox placement.
Emails may be delivered to a primary inbox, secondary inbox, promotions folder, junk folder, spam folder, quarantined, delayed, rejected, or blocked.
These events do not by themselves constitute a failure to provide the Services.
19) Intellectual Property
Agency Builder Pro retains ownership of its proprietary systems, processes, campaign structures, automations, sending infrastructure, internal documentation, software configurations, and other intellectual property.
Clients retain ownership of their own trademarks, logos, company information, marketing materials, and other intellectual property supplied to Agency Builder Pro.
The client grants Agency Builder Pro permission to use client-provided information and materials as reasonably necessary to perform the Services.
20) Confidentiality
Agency Builder Pro and the client may exchange non-public business information while providing the Services.
Each party agrees to use reasonable care to protect confidential information received from the other party and to use that information only for purposes related to the Services, except where disclosure is required by law.
21) "As Is" Disclaimer
The Services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Agency Builder Pro disclaims warranties, express or implied, concerning campaign performance, merchantability, fitness for a particular purpose, uninterrupted service, email deliverability, data accuracy, or specific business results.
22) Limitation of Liability
To the fullest extent permitted by law, Agency Builder Pro will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost revenue, lost commissions, lost business opportunities, loss of data, or reputational harm.
To the fullest extent permitted by law, Agency Builder Pro's total liability arising from the Services will not exceed the amount the client paid to Agency Builder Pro during the 30 days immediately preceding the event giving rise to the claim.
23) Indemnification
The client agrees to indemnify, defend, and hold harmless Agency Builder Pro and its owners, employees, contractors, and service providers from claims, damages, liabilities, costs, or expenses arising from:
- False or misleading information supplied by the client
- The client's products, services, recruiting opportunity, or compensation arrangements
- Communications made by the client after a lead is delivered
- The client's violation of applicable laws or regulations
- The client's breach of these Terms
24) Suspension or Termination
Agency Builder Pro may pause, suspend, or terminate Services when reasonably necessary because of:
- Non-payment
- Suspected fraud or abuse
- Legal or regulatory concerns
- Misleading or unlawful campaign content
- Excessive complaints
- Deliverability or infrastructure concerns
- Third-party platform restrictions
- Client actions that place Agency Builder Pro's infrastructure or other clients at risk
- Violation of these Terms
Agency Builder Pro may make reasonable campaign or infrastructure changes instead of terminating the Services when appropriate.
25) Changes to Services
Outbound email technology and provider requirements change frequently.
Agency Builder Pro may modify campaign procedures, sending infrastructure, software, domains, email accounts, data sources, sending schedules, or other operational components without prior approval when the change does not materially alter the service purchased by the client.
Agency Builder Pro may also modify its plans, pricing, or service offerings. Pricing changes to an existing recurring subscription will be communicated before they take effect.
26) Changes to These Terms
Agency Builder Pro may update these Terms periodically.
Updated Terms become effective when posted to the Agency Builder Pro website unless otherwise stated.
Changes will not retroactively alter payment obligations or other material rights that arose before the updated Terms became effective.
27) Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.
Any legal action arising from these Terms or the Services shall be brought in a state or federal court having jurisdiction in Miami County, Ohio, unless otherwise required by applicable law.
28) Entire Agreement
These Terms, together with any applicable order form, checkout page, proposal, invoice, service agreement, or other written agreement between the client and Agency Builder Pro, constitute the agreement governing the Services.
If a separately signed written agreement conflicts with these website Terms, the signed written agreement will control.
29) Contact
Agency Builder Pro
1453 Michael Dr
Troy, OH 45373
[email protected]
